Make sure you only have one Antivirus program running on your unit. If you have two, it’s like asking the local cops and the FBI to work together. They get in each other’s way, and the culprit slips through. The same applies when you have traces of your old antivirus software that haven't been removed properly. In any case, don’t forget to renew your anti-virus protection before it expires. If you need help with this, please call us!